- Category: Services
Welcome to PNP social media pages. Social Media is playing an important role in our QUAD concept of policing. This section is designed to serve as a resource for all information regarding official PNP public social media sites. The social media administrator is responsible for the maintenance of each PNP office/unit social media site and ensuring that it does not compromise operations security (OPSEC).
We look forward to sharing our stories, history and mission with you here. Please note that PNP social media accounts are not monitored 24/7.
If you want to report a crime, please contact your local police station or contact PNP at 117 or through our contact form .
The social media tools below are resources available to you to help inform others about PNP related information.
PNP Social Media Guide
The Philippine National Police (PNP) is pleased to participate in open, un-moderated forums offered by commercial social networks sites in order to increase government transparency, promote public participation and encourage collaboration with the PNP. Please note that PNP does not control, moderate or endorse the comments or opinions provided by visitors on our social media pages. In addition, PNP does not collect, maintain or disseminate information posted on our social media pages.
The following are important reminders when using social media: (For PNP Members)
- Always put a disclaimer. Official PNP social media sites must have a disclaimer and warning text. (Check the ITMS website Disclaimer page)
- Avoid endorsements. Do not use the PNP official social media site to endorse or promote products, political positions or religious ideologies that will place the PNP in bad light.
- Do not violate Intellectual Property Rights (IPR) laws. Do not post any information or other other material covered or protected by copyright, trademark or related IPR without the permission of the owner of such IPR.
- Use your best judgment. What you post in social media may have serious consequences to yourself and the PNP. If you are doubtful about what you are going to post, seek the advice of your immediate superior or chief of office. In the end, you are the one accountable for what you post in social media.
- No classified information. Do not post or publish classified or sensitive information based on PNP Regulation 200-2012 or other existing PNP policies. If in doubt, consult your immediate superior or Chief of Office.
- Replace misinformation with fact, not argument. When you see misinformation in social media about the PNP, you may utilize your official police office social media to correct the misinformation posted. When correcting do it in a respectful manner and coupled with solid factual information. When you converse with someone in social media, who wants to argue his or her position, be sure that yours is factual and respectful. Do not engage in an argument, just correct the misinformation made for the record. In case of doubt, you can always consult your immediate superior or Chief of Office.
- Avoid hostile or derogatory post. Do not post information that is disrespectful, libelous, abusive, obscene, abusive, threatening, and other unethical or information that violate PNP Code of Conduct or policies of the PNP in official police office social media or personal account.
- Do not violate Philippine Data Privacy and Cybercrime Prevention laws. Do not post any information that would violate provisions of the Philippine Data Privacy and Cybercrime Prevention laws.
- Do not impersonate others. Do not pretend or cause to pretend to be another character in your post in an attempt to hide, impersonate or otherwise misrepresent the real person or entity.
- Register Official PNP Social Media sites. Always ensure that your official PNP office social media site is registered and listed in the PNP website Social Media Directory Page. Submit your official social media site to PNP-ITMS for registration.
- Category: Services
Republic Act No. 9485 otherwise known as the Anti-Red Tape Act of 2007 was enacted into law to improve efficiency in the delivery of government services to the public by reducing bureaucratic red tape, preventing graft and corruption.
The Anti-Red Tape Act of 2007 was signed into law amid corruption and bureaucratic red tape that are besetting government agencies for the past decades.
Through this Act, all government offices including local government units and government-owned and -controlled corporations are required to expedite transactions and/or adopt fixed deadline for the completion of transactions and assess regularly as well as enhance their frontline services.
This Act also requires all agencies to maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public.
RA 9485 also states that heads of government offices are accountable to the public in rendering fast, efficient, convenient, and reliable services. It also requires agencies concerned to act on pending papers within five working days involving simple transactions and a minimum of 10 days for complex cases. Thus the PNP, in support to this Act, has adopted various modifications and revisited its frontline services for the convenience of the transacting public minus the unnecessary voluminous documents.
With the PNP Citizen’s Charter, the public is now assured of more courteous, efficient, and prompt frontline service providers willing to be of service 24/7.
Our Frontline Services: